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Returns Policy

Alfashop Ltd will not be obliged to accept the return of any goods ordered by a customer without the customer contacting us first for a returns number. All orders that have been supplied correctly and returned due to customer ordering incorrectly will incure a minimum 20% handling charge. Goods ordered incorrectly by the customer must be returned, carriage paid with the appropriate paperwork within 28 days of order date for inspection by Alfashop or the manufacturer if reported as faulty.

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